Last Updated: January 2026
At Sanforisky, we strive to provide high-quality products. This Warranty Policy outlines the terms and conditions for product warranties on items purchased from our website.
- Warranty Coverage
- Warranty applies to manufacturing defects in materials or workmanship.
- Warranty is valid for 30 days from the date of delivery.
- Warranty covers:
- Defective materials
- Malfunctioning parts
- Damage caused during normal use
- Items Not Covered
Warranty does not cover:
- Damage caused by misuse, accidents, or neglect
- Wear and tear from normal use
- Unauthorized repairs or alterations
- Cosmetic damage such as scratches, dents, or discoloration
- Perishable items like fruits/vegetables
- Warranty Claims
To make a warranty claim:
- Contact our support team at support@sanforisky.com
- Include:
- Order number
- Product name and description
- Description of the defect or issue
- Clear photos or video showing the defect
- Warranty Process
- Once your claim is received, our team will review and verify the issue.
- If approved, we may:
- Replace the defective product
- Repair the product (if applicable)
- Offer a store credit or refund if replacement is unavailable
Note: Warranty processing time may take 3–7 business days depending on verification.
- Shipping for Warranty Claims
- If the warranty claim is due to a manufacturing defect or our mistake, we will cover return shipping.
- If the claim is due to misuse, negligence, or accidental damage, the customer will be responsible for shipping costs.
- Limitation of Warranty
- Sanforisky provides limited warranty only as stated above.
- We are not liable for any indirect or consequential damages resulting from the use of our products.
- Contact Information
Monday – Friday, 9:00 AM – 6:00 PM