Frequently Asked Questions
ORDERING
How do I place an order?
Simply browse our products, select the items you want, add them to your cart, and proceed to checkout. Fill in your shipping details, choose a payment method, and confirm your order.
Can I change or cancel my order?
Orders can be canceled within 24 hours of placement. Once the order is shipped, cancellations are not possible.
Frequently Asked Questions
PAYMENT
What payment methods do you accept?
We accept: Cash on Delivery (COD) in Pakistan
Is Cash on Delivery available in my city?
COD is available all over Pakistan, except for certain remote or high-risk areas. You will be notified at checkout if COD is unavailable for your location.
Frequently Asked Questions
SHIPPING
How long will it take to receive my order?
Major cities: 2–4 business days
Other areas: 3–7 business days
Delivery times are estimates and may vary due to weather, courier delays, or holiday
How can I track my order?
Do you ship internationally?
Currently, we only ship within Pakistan.
Frequently Asked Questions
RETURN & EXCHANGES
Can I return a product?
Yes, you can request a return within 15 days of receiving your order. The item must be unused, in original packaging, and with all tags attached. Please see our Refund & Return Policy for full details.
Can I exchange a product?
Yes, exchanges are allowed within 7 days for eligible items. The product must be in original condition and packaging. Please see our Exchange Policy for details.
What if I receive a defective or wrong product?
Contact us immediately at support@sanforisky.com with photos or video proof. We will arrange a replacement or refund as per our policies.
Frequently Asked Questions
WARRANTY
Do your products come with a warranty?
Yes, products are covered under a limited warranty for manufacturing defects. Warranty periods may vary depending on the product. Please see our Warranty Policy for details.
How do I claim a warranty?
Email us at support@sanforisky.com with your order number, product details, and photos of the defect. Our team will guide you through the process.
Frequently Asked Questions
PRIVACY & SECURITY
Is my personal information safe?
Yes. We take your privacy seriously and use industry-standard security measures to protect your data. For more information, see our Privacy Policy.
Do you use cookies?
Yes, we use cookies to improve your browsing experience, analyze traffic, and provide personalized services. You can read more in our Cookie Policy.
Frequently Asked Questions
CONTACT
Who can I contact for further assistance?
Monday – Friday, 9:00 AM – 6:00 PM